RETURN POLICY

Items may be exchanged up to 14 days from the date of purchase. Beyond 14 days, no exchanges can be accepted.

To be eligible for an exchange, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

To complete your exchange, we require a receipt or proof of purchase.

EXCHANGES

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your exchange. Once approved we will contact you to exchange your item for another at the same or higher value.

CLEARANCE SALE ITEMS AND CUSTOMER ORDERS

All clearance sale items and custom orders are final sale. They are not eligible for return.

EXCHANGES FOR DEFECTIVE ITEMS

We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at info@beachhousestones.com and send your item to: 1700 5th st, Manhattan Beach, CA 90266, United States

SHIPPING

To return your product, you should mail your product to: 1700 5th st, Manhattan Beach, CA 90266 United States

You are responsible for paying your own shipping costs for returning your item(s). Shipping costs are non-refundable. If you receive a refund, the original shipping costs will not be included in your refund.

If you are shipping an item over $75, we recommend you use a trackable shipping service or purchasing shipping insurance. We are not responsible for return items that get lost in the mail.